Three questions, no fog: who we aren't, what our words are, and where responsibility sits.
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Ring or WhatsApp and ask your question out loud — coverage, switching, a deal you're not sure about, a bill that stalled, a call that smelt fishy. We'll talk it through in plain English.
Calls: standard landline rate (020), usually inside your inclusive minutes. WhatsApp: free on your data. We give general guidance only — we can't open or touch any network account, and we NEVER ask for passwords, one-time codes, banking or card details.