Annual changes.

SMARTY and annual changes

SMARTY is a Three-owned digital brand using Three infrastructure, with a separate account and plan journey.

Use the annual-change wording in the specific SMARTY contract and any later official notice. Check whether a change takes effect immediately or from the next renewal.

The terms that matter are those attached to your own service. An independent information line cannot view the account or confirm an individual balance, eligibility or coverage outcome.

Questions worth writing down.

For new contracts since January 2025, Ofcom requires any in-contract increase to be set out up front in pounds and pence, with timing clear. Older agreements may have different terms.

• Which document or provider page states the rule for this specific account?
• Does the handset, postcode, destination or start date change the answer?
• What happens after the current term or allowance ends?

Use the verified route.

Check whether a change takes effect immediately or from the next renewal.

For a change to service, a replacement SIM, a complaint or cancellation, contact SMARTY through its own verified account or help channel. We can talk through general information without requesting credentials.

Check live information.

Reviewed 28 September 2026. Provider details can change. Verify the current terms before making a personal decision.