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The small print

The terms, briefly

The rules of the house — short enough to actually read.

Use: free, personal · guidance: general only · law: England & Wales · checked July 2026
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What's the deal with using this site?

  • By reading Clickharborr you accept these terms. The site provides general information about UK mobile networks and related consumer topics, free of charge, for personal, non-commercial use.
  • Content may be quoted briefly with attribution; wholesale reproduction, scraping or republication requires our written permission.
  • We work to keep information accurate as at its check date, but provide the site "as is", without warranties of completeness, accuracy or fitness for purpose. Verify important details with official sources before acting.
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What are the rules for the phone line and WhatsApp?

  • Our phone line and WhatsApp offer general guidance conversations. They create no client, agency or advisory relationship, and no contract for services.
  • Calls are charged by your provider at its standard rate for 020 numbers (typically within inclusive minutes); WhatsApp uses your data plan. We charge nothing.
  • We may decline or end conversations that request account access, payments, or anything outside general guidance, or that involve abuse of our team.
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And the legal frame?

  • To the fullest extent permitted by law, we exclude liability for loss arising from use of this site or our guidance channels. Nothing limits liability that cannot lawfully be excluded.
  • Trade marks belong to their owners; their appearance here is descriptive only and implies no relationship — see the disclaimer.
  • We may update these terms; continued use after changes means acceptance. These terms are governed by the laws of England and Wales, with disputes subject to the courts of England and Wales.

Want a human, not a webpage?

Ring or WhatsApp and ask your question out loud — coverage, switching, a deal you're not sure about, a bill that stalled, a call that smelt fishy. We'll talk it through in plain English.

Calls: standard landline rate (020), usually inside your inclusive minutes. WhatsApp: free on your data. We give general guidance only — we can't open or touch any network account, and we NEVER ask for passwords, one-time codes, banking or card details.
Call 020 3475 9516 WhatsApp us

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